    |
 |
|
02.05.2004 || 17h07 Everyone go buy a Mac. Don't walk, run. So Apple's giving me a new computer. I called Customer Relations Canada this morning; and when the woman in Toronto asked what she could do for me I said 'you can give me a new fricking computer.' Her reply was a confused 'uhm?' So I outlined my position (iBook of doom's in the shop for the second time in as many weeks, history of screen failures, it's keeping me from my film, yadda yadda yadda) and the fact that I wasn't about to take no for an answer. She seemed unconvinced, and said that she'd call Mac911 and call me back. I said 'okay,' and hung up, thinking that well, I'd done my best. Turns out that she actually *did* call me back, and that they're *actually* sending me a new iBook. One that goes just a little like this:
Okay, so it's the bottom end 'Book and it's only got 256 MB of RAM, but that's because the RAM in the doomBook was third-party and they're not about to replace someone else's RAM. I said that I wasn't going to be a spolied brat about it and took the offer. And I don't even have to pay an upgrade fee. It'll prolly take a week to get the thing, but guess who isn't gonna rock the boat? So yeah, my faith is restored. They're back to being a cool-arsed company. |
older
shite One last little note... - 09.21.2006 de-stressing, biking and terrorism - 06.06.2006 Mildly stressed... - 05.29.2006 More crime stupidity - 05.28.2006 Scary stuff - 05.25.2006
|